Frequently Asked Questions About PopaDex

What is Net Worth and Why Track It?

Net worth is the total value of everything you own (assets) minus everything you owe (liabilities). Tracking the same calculation over time gives you a consistent view of how your assets and debts are changing.

Here are answers to the most common questions about PopaDex and our net worth tracking platform.

1. What is PopaDex?

PopaDex is a net worth tracking application for recording assets and debts in one dashboard. Standard supports manual records in one consistent currency. Premium adds ongoing records in original currencies and optional data connections for compatible institutions and account types.

2. How does PopaDex protect my financial data?

E2EE is enabled by default for new accounts. All PII that can be end-to-end encrypted in your private financial vault is protected with E2EE. Some older accounts need encryption enabled. Necessary service information and automatic bank-sync processing have separate protection. Manual tracking is available if you prefer not to link an account. See how PopaDex protects your personal information.

3. Can I use PopaDex for free?

Yes. The Standard plan supports manual account tracking in one consistent currency. It is a practical starting point if you prefer to update balances yourself or do not want to connect an institution. Check the current pricing and plan boundaries before choosing a plan.

4. What features are included in the Paid Tier?

The current Premium web offer (€5/month or €50/year) adds:

• Optional data connections for compatible institutions and account types
• Net worth updates when a compatible connection refreshes successfully
• Historical views and analysis tools
• Ongoing records in their original currencies

Connection availability and refresh frequency depend on the provider. Check the pricing page and checkout for the offer available to you. Your first web Premium payment has a full 30-day money-back guarantee, no questions asked; email [email protected] within 30 days to request it. This is a refund guarantee rather than a time-limited free trial.

5. How do I import my financial data into PopaDex?

You can add accounts and balances by manual entry on Standard. Premium can also add a data connection when the exact institution and account type are compatible. Keep unsupported balances manual. PopaDex does not make a general promise that a backup or export from another product can be imported.

6. Can I access PopaDex on multiple devices?

PopaDex is a web-based application that can be opened in a supported browser. Values from a connected account are available only when that connection supports the account and refreshes successfully; there is no universal real-time refresh promise.

7. What if I need help using PopaDex?

Use the help documentation and FAQ first. If you still need help, email [email protected]. Response times vary with request volume.

8. Where do I have to be based to open an account?

PopaDex provides optional Premium connections where the exact market, institution and account type are supported. Availability varies by provider, country, institution, and product, so check a specific institution before relying on automatic sync. Manual entries remain available for unsupported accounts, property, pensions, and private assets.

9. Who can I contact if I have more questions?

For further inquiries, contact our customer support team at [email protected] or through the in-app contact form.

10. Are there any hidden fees?

The current web offer lists Standard at €0 per month and Premium at €5 per month or €50 per year. Review the current plan terms and the amount shown at checkout before subscribing. The first monthly or annual web Premium payment is covered by a full 30-day money-back guarantee, no questions asked. PopaDex does not promise a time-limited free trial or perpetual paid plan here.

11. Which Banks are Covered?

PopaDex provides optional Premium connections where the exact market, institution and account type are supported. Treat the directory below as a starting point, not a coverage guarantee: availability varies by market, provider, institution, and account type. Check the exact account before paying and keep it manual when no compatible connection is available.

We hope this FAQ addresses your queries. If you have more questions, don’t hesitate to get in touch!